Connect clinicians to Medicare Advantage and Medicaid plan members — wherever they call home — in order to create a complete and compliant view of their health. We'll help you close risk and quality-based gaps in care through innovative workflows designed to evaluate health conditions, observe social and care-based needs, and deliver diagnostic and screening services with support from our nationwide network of 10,000 credentialed providers, which includes physicians, physician assistants, and nurse practitioners.
Our proprietary technology platform enables our mobile network of credentialed clinicians to create a comprehensive view of each member, documenting clinical, social, and behavioral needs that contribute to each person’s health and quality of life. Through in-home and virtual health evaluations that capture approximately 240 different data points, you’ll get vital insights into complete care planning that help improve HEDIS scores and STAR ratings.
REACH MEMBERS NATIONWIDE
Ensure every member can be evaluated at home via a network that has the ability to reach every county and state across the U.S.
ACCESS THE WHOLE PERSON
Get a holistic picture of members’ health, including chronic conditions, medication adherence, social determinants, and care management needs.
CLOSE GAPS IN CARE
Impact HEDIS and STAR quality measures with home-based lab services, mock HOS/CAHPS surveys, and comprehensive medication reviews.
Members spend up to 2.5x longer with our clinicians vs. the average PCP visit. Our clinicians assess and document current health status — whether virtually or face-to-face. All information is conveyed back to the member’s health plan and primary care physician, helping to close gaps in care and keep members happy and healthy at home.
Perform diagnostic and preventive services
Identify social determinants of health (SDOH)
Observe and document home safety hazards
Return members to care under treating physicians
Proactively identify risks and interdependencies
Impact reimbursement, HEDIS, and STAR ratings
Improve care quality — and the member experience
Our proprietary, cloud-based technology platform provides support at scale, enabling logistics systems that facilitate clinicians' timely arrival — or can contact members should there be delays. During virtual evaluations, clinicians follow non-intrusive documentation protocols, so they spend less time typing and more time thoughtfully engaging members. The resulting medical record meets all documentation requirements for RADV and quality programs, helping you achieve business objectives while delivering a warm — and personalized — member experience.
Drive maximum completions
Multi-channel communications, including email, SMS, digital marketing campaigns, and telephonic outreach, engage members so that they’re prepared for — and keep — the in-home health assessment appointment. Multiple entry points based on member preference and health plan requirements make scheduling easy and efficient, whether through a Signify Health engagement coordinator, health plan agent or associate, or secure self-scheduling portal. Communications continue post-visit to share results, gather feedback, or maintain contact for subsequent annual in-home or virtual health evaluations.
